YMCA OF METRO DENVER: MEMBERSHIP POLICIES

TOP THINGS YOU NEED TO KNOW
  • Members are required to maintain an active membership status through one automatic bill cycle before eligible to cancel membership.
  • A cancellation notice is required on the 25th of the month in order to cancel membership. Failure to provide cancellation notice on or before the 25th  of any given month will result in reoccurring fees to continue.
  • It is upon the discretion of the member(s) to utilize facility amenities and YMCA services. Refunds will be denied for membership dues related to facility usage.
  • Annual memberships are non-transferable and non-refundable. These are binding contracted memberships. Once you purchase an annual membership you are locked in for 12 consecutive months. No exceptions will be made to this policy.
  • Nationwide benefits include access only up to 28 free visits for the Nationwide member. After the 28th visit, a daily drop in rate can be charged or the individual can join membership at the YMCA of Metro Denver. 
  • Program registrations – members receive up to 40% off on programming. Program participants must remain active members throughout the program to maintain the member rate. Failure to do so will result in the difference of the non-member rate being due at point of cancellation.
  • When purchasing a membership after a program registration – refunds for the difference of the member rate are not approved; to get the member rate on programming you must be an active member at time of purchase.  
  • If you cancel your membership while you have an active program enrollment/registration, the difference of the amount of the non-member rate is due. Again, you must be an active member during point of purchase and throughout the duration of the program to be eligible to keep the member rate/discount.  
  • Silver Sneakers, Renew Active, Active & Fit, GymPass, Silver & Fit, and Y-Starter members are not eligible for EGYM access, however a $10 monthly fee can be billed in order to get EGYM access if you have one of these membership types
  • Minors (ages 13 -17) are not eligible to purchase a membership without a legal parent or guardian present.
  • As of March 1, 2024, the YMCA of Metro Denver will begin to pass on a 2% surcharge for all transactions and accounts drafting from Mastercard, Visa and Discover credit cards. The surcharge is not applicable to debit or gift cards. Additionally, we will no longer accept American Express as a new payment method.

We encourage members, participants, everyone to update their on-file payment method in your YMCA account to ACH. Here’s how. 

  • Y-Starter: Individuals ages 13+ only, general facility access
  • Y-Premium: Available for Individuals, Couples and Households, access to general facility spaces along with group exercise classes, EGYM equipment and Nationwide
  • Y Your Way: A customizable membership, available for Individuals, Couples and Households, access to general facility spaces along with group exercise classes, EGYM equipment and Nationwide. Customize your membership to add on up to 6 additional programs at no additional cost! 
  • Virtual Y: For individuals or households, join the Y from the comfort of your home for cooking classes, craft project videos, physical fitness and more!
  • Silver Sneakers: Insurance based membership through Kaiser Permanente, BlueCross BlueShield, and other participating providers– available for select members; contact your health care provider to see if you qualify.
  • Renew Active & OnePass: Insurance based membership through United Health care– available for select UHC members; contact your health care provider to see if you qualify.
  • Silver & Fit: Insurance based membership through Cigna – available for select Cigna members; contact your health care provider to see if you qualify. 
  • GymPass: Must be GymPass eligible, see your employer for details. 
  • Peerfit/FitOn!: Must be Peerfit/FitOn! Eligible, see your employer for details. 

Learn about all of the options and customize your YMCA membership to meet your goals and budget. Learn More

Log into My Account. From here you can: 

  • Update an address, phone number or email address  

  • Add a payment method 

  • View payment history 

  • View signed waivers 

When you join/joined the YMCA, you sign a membership agreement/waver and agree to our Code of Conduct.

See the Code of Conduct, Policies and Waiver here.

You can also log into your account to see all your signed agreements. 

  • All members agree to the following membership policies when signing our Waiver of Liability and Membership agreement: 
  • The YMCA requires 5 days before the 1st of the month notice to cancel membership. 
  • Members cannot cancel their membership until they’ve gone through one bill cycle.  
  • The YMCA does not allow cash/check transactions to cover the cost of membership dues. Membership dues are withdrawn monthly on the 1st of the month, automatically.  
  • Minors ages 13+ are eligible to be in a YMCA wellness center without parental supervision. Minors must have a parent or legal guardian present when purchasing a membership. Ages 14+ are eligible to utilize all equipment including free-weights. Ages 13 are eligible to utilize the cardio equipment. 

The YMCA of Metro Denver has the right to ban person(s) from the premises should individual(s) violate our Waiver and Code of Conduct.

  • Each guest, including out-of-state guests, is allowed three days of access to our facility. The guest must be accompanied by a YMCA of Metro Denver member to be eligible. The Member must be present during each guest visit.  
  • After the 3 free visits have ended, guests must pay the day drop in rate of $10-$20. 
  • ONLY 3-Day Trial Passes are eligible to reserve a spot in Adventure Zone (Child watch) for ages 12 weeks to 12 years.  
  • Three-day trial pass guests must be Colorado residents and show proof of address via their government issued photo ID. 
  • Out of state nationwide YMCA members will be required to follow the Guest Pass restrictions. Up to 28 visits at no cost (non-consecutive). 
  • Members of the YMCA of Metro Denver can bring in-state guests who are under the age of 18.  
  • A waiver signed by that guest’s parent or guardian within the last 12 months must be on file with the YMCA. 
  • Parent or legal guardian must be present at point of purchase for guest passes or day passes.  
  • Ages 13+ are eligible to be in YMCA wellness centers without a parent or legal guardian present AFTER the purchase of a day or guest pass has been made and the waiver signed. Ages 13 are eligible to utilize the cardio equipment.  
  • Ages 14+ are eligible to utilize all equipment including free-weights. 

Day passes to the Y are available to non-members - individuals and families.

  • Included: pool, cardio and strength equipment, Adventure Zone (Child Watch) and group exercise classes (by drop-in, depending on availability)
  • Cost: Individual ranges from $10-15/day (depending on location); must be 18+
  • Cost: Family is $20/day (includes 2 adults + up to dependents)

The YMCA also offers a 30-day pass for individuals and families:

  • Individual (ages 18+ only) 30-day pass: $60
  • Family/Couple 30-day pass: $116

Annual membership at the YMCA of Metro Denver is exclusive to our 6 YMCAs (Arvada, Aurora, Downtown, Littleton, Southwest and University Hills YMCAs) in the metro Denver area.

As a YMCA of Metro Denver member, you select a home YMCA (from the list above) and may visit any other YMCA noted above at no additional charge.

You may also take advantage of YMCAs Nationwide Program at no additional cost, provided that YMCA participates in that program. Learn More

Annual memberships are non-refundable and non-transferrable to another YMCA association in the United States or abroad.

We’re sorry to see you go!

Before you go, did you know:

  • You must be a member through one billing cycle before you can cancel your membership. 
  • A cancellation notice is required on the 25th of the month in order to cancel membership. Failure to provide cancellation notice on or before the 25th  of any given month will result in reoccurring fees to continue.
  • If you are currently registered in a YMCA program - summer camp, swim, sports, etc. - your member discount will no longer apply, and you will be responsible for the difference between the member and non-member program rate. If you joined the Y during a special promotion period and took advantage of early registration for a program and you cancel your membership prior to the program start, your program enrollment may be subject to cancellation. 
  • The Y offers a Virtual Y Membership! Workout anytime, anywhere with on-demand and live streaming classes. Les Mills, yoga, Total Body Fitness and much more. Want to hear more? 
  • To cancel your membership, please click here.